Frequently Asked Questions
What age is the LOGOO balance bike for?
LOGOO is designed for children aged 10-24 months.
How heavy is it?
The bike weighs about 2.8kg and uses a magnesium alloy frame.
How long does delivery take?
Typical delivery is 10-20 business days depending on region.
Which payment methods are supported?
Available methods may include PayPal, card payments, Apple Pay, Google Pay, Alipay and OceanPayment depending on your country and device.
Can I change or cancel my order?
Contact us as soon as possible. If the order has not shipped, we will review whether cancellation or changes are still possible.